Terms of Service

1. Acceptance of Terms

By engaging OneForth LLC ("OneForth") for patient acquisition or care coordination services, you ("Provider" or "you") agree to these Terms of Service. These terms govern the relationship between you and OneForth and supplement any signed services agreement between us. If a signed services agreement conflicts with these terms, the signed agreement controls.

2. Services Provided

OneForth provides patient acquisition through strategic media partners with patient-facing reach, patient care coordination, qualification screening, and warm handoff of qualified, consented patients to your practice. We do not guarantee specific patient counts, conversion rates, or revenue outcomes. Service descriptions on our website are illustrative and may be refined in your service agreement.

3. Engagement & Payment

Our service tiers are: Pilot Program at $2,000 for one month, Growth Partnership at $4,000 per month, and Accelerate at $6,000 per month. After the one-month Pilot, all engagements are month-to-month.

Payment is due at the start of each month before services for that month commence. Within each tier, ad spend is allocated as described in the service tier and on our process page; the remainder covers management and care coordination. Unused ad spend in a given month does not roll forward.

4. Provider Responsibilities

You agree to provide accurate practice information, respond to qualified patient handoffs in a timely manner (typically within one business day), maintain the licensure and credentialing required to deliver wound care services in your jurisdiction, and comply with all applicable healthcare regulations including HIPAA. Slow or unresponsive handling of handoffs will materially affect outcomes and is not the responsibility of OneForth.

5. Patient Acquisition Disclaimer

Results vary by market, practice operations, and provider responsiveness. Past results referenced in our marketing materials — including the case where we delivered 5 qualified patients in 10 days — are illustrative of what our system can produce, not a guarantee of what your practice will receive. Patient quality, scheduling rates, and lifetime value depend on factors largely within your operational control.

6. HIPAA Compliance

Both parties agree to handle Protected Health Information (PHI) in accordance with HIPAA and any applicable state privacy laws. A Business Associate Agreement (BAA) will be executed between OneForth and Provider before any PHI is exchanged. See our HIPAA Compliance page for details.

7. Termination

The Pilot Program runs for one month. After the Pilot, engagements are month-to-month. Either party may terminate the engagement with 30 days' written notice. No refunds will be issued for the current month if work — including ad spend deployment, care coordination, and patient introductions — has been performed.

8. Limitation of Liability

To the maximum extent permitted by law, OneForth's total liability under these terms is limited to the most recent month's fee paid by Provider. OneForth is not liable for indirect, consequential, or incidental damages, including lost profits, lost patients, or reputational harm. Nothing in this section limits liability that cannot be lawfully limited.

9. Governing Law

These terms are governed by the laws of the State of [State TBD], United States, without regard to its conflict-of-laws principles. Any dispute arising under these terms will be resolved in the state or federal courts located in that jurisdiction.

10. Contact

Questions about these terms can be sent to legal@oneforth.com.